| Position | Customer Care Team Lead | |
|---|---|---|
| Industry | assurant | Google ads |
| Location | Florence, South Carolina | |
| Total Positions | Unlimited | |
| Department | Sale and Costumer Care | |
| Education | High school diploma/GED required | |
| Level | Non-Manager | |
| Experience | 4 year degree or equivalent work experience preferred | |
| Responsibilities | For providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also possible means of communication. Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer. Recognizes consistent problem areas and reports to higher level for action. Seeks to retain account and/or suggest and encourage use of other services and products. Depending on area may promote and sell products and/or services and enter or confirm sales. Responds in a timely manner. Follow standard procedures and policies with more senior levels using greater latitude and judgment in responding to customers. |
|
| Reference | https://jobs.assurant.com/job/florence/customer-care-team-lead/114/4883105 | |
| Apply Online | ||
| hrexecutive35@gmail.com | ||